Customer Testimonials for Document Processing, Data Capture and BPO Services

OutProsys flawlessly processed 5,225 applications and 134,699 documents for our 2023 projects. Their secure web portal and dedication to accuracy made a complex task seamless. Highly recommended for efficient, high-volume document management.

In 2023, Stowie-M Trading engaged OutProsys’ document processing services on two critical projects mandated by the Department of Forestry, Fisheries and Environment. Stowie-M Trading was tasked with assisting in the Registration, Verification, and Declaration of Small-Scale Fishermen permit applications. OutProsys flawlessly handled the complex logistics of scanning, indexing, and data extraction for 5,225 applications, totaling 134,699 documents. Throughout the project, they demonstrated exceptional attention to detail and data security by protecting sensitive information and ensuring secure storage and remote access via their Web Portal cloud storage solution. OutProsys’ dedication to completeness, accuracy, security, and timely delivery significantly contributed to the project’s success. Their services were essential in ensuring a streamlined and transparent process for the Registration, Verification, and Declaration of Small-Scale Fishermen. I highly recommend OutProsys for business’ requiring secure, efficient, and reliable document processing services.

I am writing this letter to provide my highest recommendation for OutProsys. OutProsys has been a supplier of 3iSolutions since 2003, during which time they have consistently provided us with outstanding data processing services. They always work diligently to tailor their solutions to our precise needs, ensuring optimal efficiency and accuracy. Their attention to detail and commitment to quality control are unmatched. OutProsys consistently demonstrates exceptional timeliness and project management skills. They’ve always met or exceeded our deadlines, even when working under tight constraints. Their communication is clear and proactive, ensuring we’re always on the same page.
OutProsys administers robust security measures that have given us full confidence in their service delivery. We consider OutProsys to be an invaluable asset. We wholeheartedly recommend their services to any organisation seeking a top-tier provider in the document processing and management space.

OutProsys and Clicks ClubCard started initial talks in 2007 with a pilot project of providing data capturing services early in 2008. Immediately it was evident that the quality of data capturing was of a more superior quality than existing service providers and highlighted gaps that we had to date. We worked together on making continuous improvements to help speed up our processes, with suggestions coming from the OutProsys skillset. The team stretched to accommodate increased volumes, always working together with our Clicks team and keeping us informed. We moved from capturing of completed forms, to finding a digital submission solution and we still find the digital storage of records very useful.
Our move to digital self-help channel is the only reason why our work with OutProsys has declined. The OutProsys team has conducted themselves in the most exemplary, professional manner over the many years and took everything in their stride – even the rigorous auditing protocols and the many management visits.

OutProsys’s data processing service is highly precise, significantly reducing errors and ensuring the integrity of our data. They have also consistently met our deadlines since we started with them in 2017. Their team possesses in-depth knowledge of document management technologies and best practices, which has been invaluable in finding the right solutions for our needs. The team is always responsive and proactive, providing quick and effective solutions to any challenges that arise. OutProsys implements vigorous security measures that gave us full confidence in their services. We would not hesitate to recommend OutProsys to any organisation seeking reliable and top notch document processing services. Their commitment to client satisfaction and their ability to deliver outstanding results make them a valuable supplier.

Our company has been a client of OutProsys since 2001, during which time they have consistently provided us with exceptional scanning, hosting, indexing and data processing services. OutProsys has been instrumental in helping us streamline our document processes, improve efficiency, and enhance security. Their team of professionals is knowledgeable, responsive and dedicated to meeting our specific requirements. We are very satisfied with the completeness, accuracy, validity, quality, turnaround and overall service. One of the key strengths of OutProsys is their commitment to customer satisfaction. They have always been willing to go above and beyond to ensure that our needs are met and that we are fully satisfied with their services. Their attention to detail and proactive approach have made them a valuable partner for our business. I have no hesitation in recommending OutProsys to any organisation seeking a reliable and efficient document processing and management solution. Their professionalism, expertise, and dedication to customer service set them apart in the industry.

Throughout our partnership, OutProsys has consistently delivered exceptional services.
Their key strengths include:


Speed and Accuracy: Their team consistently completes projects within agreed timelines while maintaining outstanding levels of accuracy in data capture.
Technical Expertise: They have in-depth knowledge of various scanning technologies, document management systems, and data processing techniques, allowing them to handle complex projects effectively.
Customer Focus: Their team demonstrates a strong customer-centric approach, prioritising our needs and offering flexible solutions. They are always responsive and work proactively to solve any issues that may arise.
Security: OutProsys understands the sensitive nature of our data and implements robust security measures that give us full confidence.

In conclusion, I highly recommend OutProsys to any company seeking to improve their document processing efficiency and accuracy.

Our company (formerly CTI Education) have had the pleasure of working with OutProsys since 2013, and we have been consistently impressed by their exceptional work ethic, reliability, and willingness to go above and beyond to meet our needs. OutProsys has consistently provided us with top-quality products and services, always ensuring that deliveries are made on time and within budget. OutProsys, has proven time and again to be a proactive partner, always willing to assist us in finding solutions and thinking outside the box to address any challenges that may arise.