Our 5 Step Data Processing Solution
We empower your business to
focus on what it does it best.
Benefits of Outsourcing Data Processing
Generally speaking, document, image, video and email processing is a non-value add item to companies with an inherently high processing and people cost as well as error prone procedures. What we deliver is fixed cost item processing solution that takes away the pain of data processing and delivers valuable electronic information and data analysis to allow your business to focus on what you do best.
towards activities which have a greater return, by outsourcing the document management function to us, which is a labour intensive, non core function.
with our double capture process flow, which eliminates incorrect decisions and financial loss from inaccurate data.
by gaining access to our operational economies of scale, moving to a more predictable fixed unit processing cost and eliminating unpredictable variable costs often associated with in-house services.
by accelerating overall turnaround times, eliminating backlogs and receiving clean electronic data and images of the original document within your required deadlines.
that provide unverified raw document data that often requires more time to correct than to simply re-capture. We offer a unique combination of highly-trained operators and leading recognition technologies to efficiently & accurately double capture data at a line item level.
into the work-flow via our Web Portal which tracks the Documents and Images from receipt to return of the data, whilst maintaining a full audit trail & backup of your data offsite and online.
associated with recruiting, training and performance managing staff required to perform the service in-house, whilst gaining access to a larger talent pool and a sustainable source of skills from us.
by creating a paperless workflow using our Web Portal and freeing staff to focus on handling your customer and supplier disputes and exceptions.
with wider experience and knowledge in the field of data processing as well as operational best practice and specialist intellectual property that would be difficult & time consuming to develop in-house.
by defining your required service levels in terms of a legally binding contract with financial penalties and legal redress covering accuracy and turnaround. This is often not the case with in-house services.
by moving to a fixed cost, per-transaction, pricing model, where your cost scales along with your business and budget requirements.
by maintaining a full backup of your electronic data and documents on our servers, running mirrored hard drives, located across two physical buildings backed up daily via an encrypted wireless link.
by allowing identified anomalies to be flagged for the relevant approver's resolution. The nominated approver can then forward, hold, reject or approve the document. This solution runs using our Web Portal workflow, with email alerts and automatic escalations built in, which ensures that anomalies are dealt with quickly and documents don't get lost or stuck in approvers' in-trays.
by outsourcing to a scaleable, secure, and resilient operation that can grow with your business and manage the risks associated with providing excess capacity. Both our sites are supported by a combination of UPS's and Generators which can keep us operational, in the event of a complete power loss for an unlimited period of time.
by enabling users who submitted documents to track their status online from receipt through to approval as well as check the completeness, accuracy & validity of the data captured. This secure, self-service capability dramatically reduces resources and costs required to handle daily calls, status requests and returned post.
and accelerate your implementation by using our solution that is already optimised, tried and tested.